Trust · Control · License
Licensing & ownership
You are not buying a disposable script—you are buying a professional, licensed platform. Sentink gives you full control of your data and infrastructure, full room to customize, and enterprise-grade analytics, within clear commercial terms that protect both you and Sentink GmbH.
Unlike typical public SaaS, Sentink is built for private deployment: your data and your environment stay under your control—without giving up a professional license and a product roadmap you can rely on in procurement and security review.
Licensing & ownership
What you can do
- Deploy on your own servers or approved private cloud (e.g. AWS, Azure) under your license.
- Customize the product, themes, domains, and integrations to fit your organization.
- Extend features and build on our APIs and automation hooks for your internal workflows.
- Use the platform internally (and for your own clients, when your agreement allows) within the limits of your plan and order.
- Where offered in your contract, access source code for advanced customization and review—subject to the same license.
What you cannot do
- Resell Sentink as a product or redistribute the software to unrelated third parties.
- Republish or share source code outside the terms of your written agreement with Sentink GmbH.
- Operate Sentink as a multi-tenant public SaaS for arbitrary third parties without a separate agreement.
- Transfer the license to another company without Sentink GmbH’s written approval (unless your contract says otherwise).
Your infrastructure. Your control.
Sentink runs where you need it: on-premise, private cloud, or provider regions you approve. We typically ship with container-friendly deployment (for example Docker-based) so your operations team can run it like other enterprise services—without locking you to a single vendor’s cloud. Your data remains with you: 100% under your storage, retention, and access policies.
Built to be extended
Sentink is a licensed enterprise platform, not a closed black box. Where your agreement includes it, you can work with the UI, workflows, and APIs to add integrations, custom fields, and automations. Source-code access, when part of your license, is there for serious customization and security review—so you get the advantages of self-hosted control without pretending this is an anonymous script marketplace.
Enterprise-ready architecture (high level)
You do not need our secrets to see the shape of the system:
- Modular product surfaces and API-first backend patterns for integrations.
- Designed to scale with your response volume and team structure.
- Security and access controls you expect in regulated environments.
- Multi-tenant and multi-workspace options where your program design requires them.
Secure licensing (how it works, simply)
Each production deployment is covered by a commercial license tied to your organization and environment. We use feature- and module-based entitlements so premium capabilities stay controlled, auditable, and supportable. Basic and Pro are the two illustrative tiers: Basic is the software license without included vendor updates or support; Pro adds regular updates, patches, and support under contract. The exact mix of entitlements, modules, and service levels is always set in your written agreement.
Updates, support, and license tiers
Pro includes regular product updates, security patches, and access to Sentink GmbH support with response expectations as defined in your order or SOW. Basic is a software license to run the agreed build in your environment without those vendor-delivered services—your team operates the instance unless you add or upgrade to Pro (or a separate support add-on) later. We still work with you on onboarding when purchased; the distinction is long-term update delivery and the support channel, not a “secret password” checkout on this site.
License plans (illustrative)
We structure commercial access around two straightforward labels. Basic is a license to deploy and use Sentink as scoped in your order, without included ongoing updates or support from Sentink GmbH. Pro adds regular updates and support as contracted. All limits, optional modules, and numbers are fixed in your proposal.
Basic
- No regular updates
- No technical support
Pro
- Regular updates
- Technical support
Whether you choose Basic or Pro, final modules, usage limits, and SLAs are defined in your commercial agreement with Sentink GmbH.
In short: Sentink is a private deployment platform under a commercial license—start with Basic if you need the product without vendor updates and support, or Pro when you want ongoing updates and a supported relationship. That clarity protects your compliance teams, Sentink GmbH, and the long-term value of the product.