User Help Platform
Learn Sentink step by step.
Public, searchable help covering onboarding, multilingual programs, AI assist, surveys, buy responses & sampling, quotas, labelled distribution channels, WhatsApp batches, Smart Data Layers, advanced crosstabs, dashboards, integrations (n8n, API v1), reports, localization, billing, governance, and troubleshooting.
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Open video libraryGetting StartedLearn the shortest path from a new account to your first published survey and decision-ready insight.Open guideAccount & ProfileManage your personal settings, language preference, notifications, and secure access.Open guideWorkspacesOrganize surveys, teams, data, and settings by department, client, or business unit.Open guideSurveys / FormsDrag-and-drop builder with 13+ question types, multi-page surveys, piping, quotas hooks, themes, templates, AI drafting, AI Quality Check, image hotspot heatmaps, and optional voice recording with consent.Open guideAI & intelligenceSurvey generation and review, configurable models (including on-prem inference), multilingual chat with data, narrative reports, translation, sentiment, themes, mood cues, and operational hints.Open guideDistribution & sharingPublic links with QR codes, labelled source URLs, WhatsApp-ready private spreadsheets, campaigns, embeds, redirects, custom email journeys, reminders, invitations, geography helpers, close rules.Open guideBuy responses & sample sourcingPurchase verified completes with audience targeting, feasibility pricing, prepaid USD balance, escrowed study budgets, and a live fielding dashboard.Open guideQuotas & response controlTotal targets, demographic quotas, cross-quotas, duplicate prevention, unique tracked links, customized screening, and quota-full experiences.Open guideResponses & Data CollectionMonitor live responses, collection quality, respondent channels, and data hygiene.Open guideAnalytics & InsightsTurn raw responses into trends, segments, sentiment, themes, and decision-ready findings.Open guideSmart layers & advanced cutsSmart Data Layers, immersive crosstabs with banners, scale summaries (T2B/B2B, mean, SD), weighting overlays, realtime operational dashboards, and retarget-ready health signals.Open guideReports & ExportsExecutive PDFs and PowerPoints, stakeholder links, spreadsheets tuned for decks, AI insight cards, SPSS-ready datasets, telemetry-aware API keys.Open guideIntegrationsNative n8n automations with JSON workflows, hardened webhooks plus delivery logs, REST API v1 with Swagger and scoped telemetry keys, BI exports spanning 500+ downstream apps.Open guideLanguages & localization50+ interface languages, multilingual respondent toggles, multi-currency display, timezone-aware scheduling, and AI-assisted translation under human review.Open guideAdvanced SettingsCustom SMTP with inline HTML invitations, tenant runtime branding extraction, selectable theme presets, optional removal of platform branding from respondent-facing surfaces.Open guideTeam & PermissionsInvite members, assign roles, control access, and keep sensitive feedback governed.Open guideBilling / PlansUnderstand plan limits, upgrades, invoices, seats, response volume, and enterprise options.Open guideTroubleshootingResolve common issues with access, publishing, responses, exports, integrations, and performance.Open guide
How to use Sentink — video library
Watch bilingual walkthroughs of the workspace: create surveys with AI, distribute them, buy responses, clean data, and turn results into charts, reports, and dashboards.
Open video librarySentink MCP for AI assistants
Connect Claude, ChatGPT, and other MCP clients with OAuth—discover surveys, analyze, draft, and publish with your approval.
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