Last updated: April 2026
Privacy Policy
This policy explains how Sentink (“we”, “us”) collects, uses, stores, and protects information when you use our website, products, and services. If you do not agree, please do not use the service.
Who this applies to
This policy applies to visitors to our marketing site, trial users, paying customers, and people who respond to surveys hosted on Sentink when we process data on behalf of our customers.
Information we collect
We may collect account information (name, email, company), usage and log data (device, browser, pages visited), survey content you create, responses submitted to your surveys, and communications with support. Exact categories depend on your plan and how you use the product.
How we use information
We use data to provide and improve the service, secure accounts, process billing, give support, send service-related messages, and meet legal requirements. We use analytics in aggregated or pseudonymous form where possible.
Legal bases (where applicable)
Depending on your region, we may rely on contract performance, legitimate interests (for example security and product improvement), consent (for example marketing communications or certain cookies), or legal obligation.
Sharing and processors
We may share data with infrastructure and communications providers, payment processors, and support tools that help us run Sentink. We require subprocessors to protect data appropriately. We do not sell your personal information.
Retention
We keep data for as long as your account is active, as needed for the purposes above, and as required by law. You can request export or deletion subject to your plan and any legal or contractual retention needs.
Security
We use industry-standard safeguards including encryption in transit, access controls, and monitoring. No method is 100% secure; please use strong passwords and protect your account credentials.
International transfers
If data is processed in other countries, we use appropriate safeguards (for example standard contractual clauses) where required by law.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to complain to a supervisory authority. Contact us to exercise these rights.
Contact
Questions about this policy: use the contact page or email the address shown there. We will respond within a reasonable time.