Help Center
Getting Started
Learn the shortest path from a new account to your first published survey and decision-ready insight.
What this guide helps you do
Set up the product correctly, create your first useful survey, publish it safely, and know where to read the first results.
Before you start
- Know the business question you want to answer.
- Confirm which workspace should own the survey.
- Prepare the audience or channel where you will share the survey.
What you will do
- Create or join a workspace
- Start from a template or AI prompt
- Review questions before publishing
- Share the survey link
- Read the first signals
You are done when
- Your workspace is selected.
- A survey is drafted, previewed, and published.
- You know where responses and analytics will appear.
Overview
Sentink helps teams design surveys, collect responses, analyze feedback, and turn findings into reports. Start with one workspace, one focused survey, and a clear decision you want to make.
When to use this feature
Step-by-step guide
Create or join a workspace
Use the workspace switcher to enter the right team space before creating anything important.
Start from a template or AI prompt
Choose a template for speed, or describe your research goal and let AI draft the first survey structure.
Review questions before publishing
Check language, required fields, logic, and the respondent experience from preview mode.
Share the survey link
Publish only when the survey is ready, then share the link or QR code with the right audience.
Read the first signals
Watch responses, sentiment, and completion quality before scaling distribution.
Fast path
A focused first survey can be live in minutes when you start from a template or AI prompt.
Screens / UI explanation
Home dashboard shows recent surveys, active response counts, and quick actions.
The survey builder is where you edit questions, logic, theme, and publishing status.
Best practices
Name surveys around the decision they support.
Keep the first launch small so you can catch confusing questions early.
Use bilingual copy when your audience includes Arabic and English speakers.
Tips
Pin the most active workspace for faster switching.
Use preview mode after every major question or logic change.
Common issues
I cannot find a survey I created.
Check that you are in the same workspace where the survey was created.
Respondents say the survey is not open.
Confirm the survey is published and response collection is enabled.
FAQ
Do I need a paid plan to start?
No. You can start with the free plan and upgrade when response volume, team size, or advanced features require it.