Help Center
Account & Profile
Manage your personal settings, language preference, notifications, and secure access.
What this guide helps you do
Make your personal account recognizable, secure, and configured for the language and notifications you need.
Before you start
- Use your work email.
- Have access to your inbox for verification.
- Decide which notifications are useful for your role.
What you will do
- Open account settings
- Update personal details
- Review security
- Tune notifications
You are done when
- Your name, language, and contact details are correct.
- Security settings are reviewed.
- Notifications match how you want to work.
Overview
Your account controls identity, communication preferences, and language behavior across the platform. Keep profile details accurate so teammates know who owns surveys and reports.
When to use this feature
Step-by-step guide
Open account settings
Select your avatar or account menu, then choose profile settings.
Update personal details
Edit name, role, avatar, and preferred language so your workspace activity is clear.
Review security
Change your password regularly and enable stronger authentication where available.
Tune notifications
Choose when Sentink should notify you about new responses, exports, reports, and team actions.
Identity matters
Accurate profile details make survey ownership, approval, and support handoff much easier.
Screens / UI explanation
Profile fields affect owner labels across surveys and reports.
Language preference helps the UI open in the right direction and locale.
Best practices
Use a work email for auditability.
Keep profile names recognizable for larger teams.
Separate personal profile settings from workspace-level settings.
Tips
Switch the interface to your main operating language before creating templates so labels are easier to review.
Common issues
I changed language but the page still looks unchanged.
Refresh the page and confirm the browser did not block local preference storage.
I am not receiving emails.
Check notification settings, spam filters, and workspace email configuration.