Trust & scale
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Security, billing & support
Enterprise programs need encryption, clear commercial paths, and somewhere humans can learn the product. Sentink combines JWT sessions, hardened headers, and HTTPS with procurement-friendly terms, usage tracking, a learning center, and a full legal center.
Built for bilingual teams across the GCC and MENA—with native Arabic RTL, regional fielding, and Dubai-headquartered support.
- 01Hardened sessionsJWT, HTTPS everywhere, security-minded headers
- 02Procurement-readyTerms, SOW-based ramp, billing integrations as agreed
- 03Usage clarityTrack forms, responses, and seats in admin console
- 04Learn & legalGuides, FAQs, videos, plus Terms, Privacy, Cookies
What you get
- JWT sessions, hardened headers, HTTPS everywhere
- Procurement-friendly terms, SOW-based ramp, and billing integrations as agreed
- Usage tracking for forms, responses, and seats; admin console
- Learning center with guides, FAQs, and walkthrough videos
- Legal center: Terms, Privacy, and Cookie policies
All features · 01
Security defaults that match enterprise RFPs
JWT sessions, HTTPS everywhere, and hardened headers are baseline—not upsells. Pair Cloud with private instances and local AI when data classification demands it.
- Review the dedicated Security page for deeper controls
- Activity logs support incident and access reviews
- Scoped API keys limit blast radius for integrations
All features · 02
Commercial paths that procurement understands
Cloud offers transparent monthly plans in USD. Enterprise and private-instance pricing follows SOW-based ramps and billing integrations agreed per engagement—not a surprise marketplace cart.
- Usage tracking for forms, responses, and seats
- Admin console for owners who manage sprawl
- Refund and legal policies published for clarity
All features · 03
Support that shortens time-to-value
The learning center covers guides, FAQs, and walkthrough videos. Legal center pages (Terms, Privacy, Cookies) sit alongside DPA and subprocessors for vendor reviews.
- Academy articles for survey craft and product how-tos
- Help center for operational questions
- Human demos when your RFP needs a live walkthrough
Who it is for
- Security & riskEvaluate session model, HTTPS posture, and deployment options.
- ProcurementMap Cloud tiers vs. Enterprise SOWs with published legal docs.
- Platform ownersTrack seats and usage before renewals.
Frequently asked questions
Where can I read Sentink’s security posture?
Start with the Security page for enterprise controls, and review Privacy, DPA, and subprocessors in the legal center for vendor due diligence.
How does billing work for Cloud vs Enterprise?
Cloud uses transparent monthly plans (USD) with in-app billing. Enterprise and private-instance pricing is SOW-based with billing integrations agreed per engagement.
Is there product learning material?
Yes. A learning center with guides, FAQs, and walkthrough videos sits alongside Academy articles and the Help Center.
Related features
Evaluate Sentink with procurement in the room
Read the Security page, start Cloud free, or book a demo with your checklist.